Shipping Information
General Information:
Civil Pleasures does not ship to addresses in Utah, Hawaii or Wyoming. In compliance with relevant state laws, codes and/or regulations, we do not ship any flavored tobacco products to addresses in Massachusetts or Washington, DC. We do not ship non-premium cigars including flavored or little cigars to addresses in Maryland. Little cigars and filtered cigars can only be shipped by USPS.
Weather delays, mechanical delays, fraud verification, age verification, and other issues are beyond our control and could potentially delay orders. Check the UPS and USPS websites for more information.
Unless otherwise specified, shipping charges are as follows:
Economy:$9.99*
Ground:$14.99*
Priority Mail:$16.99*
3 Day Delivery:$18.99*
2 Day Delivery:$24.99*
Next Business Day: $39.99*
*Large orders may incur additional shipping fees. Shipping charges are subject to change based on quantity and weights
**Delivery times are estimated based on information from the USPS and UPS websites and our experience.
Note: Expedited methods (Priority Mail, 3-Day, 2-Day, and Next Business Day) received by 1:00 PM ET will ship same day. Economy and Ground will ship the next business day.
Additional Shipping Information:
Civil Pleasures does not ship outside of the US or its territories, except for APO addresses.
All orders sent to a PO box must be shipped via USPS.
All orders sent to a US military base must be shipped via USPS.
All North Carolina orders containing tobacco products are subject to current tobacco laws and taxes, which will automatically be added to your invoice. Remittance of taxes on orders shipped outside of North Carolina is the responsibility of the Purchaser.
Little Cigars and Filtered Cigars can only be shipped by USPS.
California and Delaware require adult signature for package delivery.
Flammable/hazardous items must be shipped UPS Ground.
UPS business days do NOT include Saturdays, Sundays, or holidays.
USPS business days do NOT include Sundays or holidays.
All shipments Freight on Board (FOB) New York, New York. Risk of loss is on the Purchaser during transport and shipment. Title to, and ownership of all goods passes from Seller to the Purchaser in New York, New York and the Purchaser takes all responsibility for the shipment. By arranging for transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By utilizing this service from Seller, Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. Civil Pleasures is not liable for any legal violations or penalties resulting from the purchaser's failure to comply with local laws. The Purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.
After three unsuccessful delivery attempts, UPS will return your package to Civil Pleasures. All return freight charges will be passed on to the consumer.
Age Verification/Compliance:
By placing an order, you confirm that you are at least 21 years of age and legally permitted to purchase tobacco products in your state of residence. Civil Pleasures reserves the right to verify your age before processing and shipping your order. You may be asked to provide proof of age at the time of purchase, and orders may be delayed if additional verification is required. It is the responsibility of the Purchaser to ensure compliance with all applicable state and local laws regarding the purchase, shipment, and receipt of tobacco products.
Sales Tax Information:
Civil Pleasures is required to collect sales tax in certain states. Local taxes collected where applicable.
Tobacco Tax Information: Civil Pleasures collects excise tax on your purchases when required by law. Excise taxes may be added to your order depending on the destination state. Civil Pleasures will collect applicable taxes for states where required, but it is the responsibility of the Purchaser to remit any taxes in states where Civil Pleasures is not required to collect them.
Return Policy:
Tobacco products are non-returnable once shipped, unless the product is damaged or defective. If your package is returned due to an unsuccessful delivery attempt, you will be responsible for any return shipping fees.